How Dental Elephant sends text messages to dental practices and their staff, and how consent is collected.
Get your morning huddle briefing delivered by text each workday.
We will send a confirmation text to verify your number. You can opt out at any time by replying STOP.
Check your phone! We sent a confirmation text. Reply YES to start receiving your daily huddle briefings.
Dental Elephant operates the Commute Huddle SMS notification program as an optional feature for dental practices that subscribe to our service. SMS is not required to use Dental Elephant. The Commute Huddle audio briefing is always available in the dashboard and by email — text messages are simply a convenience for staff who choose to receive them.
When enabled, the system sends a short text message each scheduled morning (typically Monday–Friday) containing the practice name, the date, and a link to a private audio briefing of that day's schedule.
Dental Elephant requires each individual SMS recipient to provide their own, separate consent before any messages are sent. Consent for SMS is collected independently and is not bundled with any other agreement, terms of service, or account registration.
The opt-in process works as follows:
Standalone consent only. SMS consent is collected independently and is not bundled with any other agreement, terms of service, or account registration. Opting out is simple — reply STOP at any time.
Recipients receive approximately one (1) message per scheduled workday, on the days and at the time chosen by the practice owner in the dashboard. Most practices schedule messages Monday through Friday between 6:00 AM and 7:30 AM local time. The maximum frequency is one message per recipient per day.
Message and data rates may apply. Dental Elephant does not charge recipients for these messages. Standard text messaging rates from your wireless carrier may apply depending on your mobile plan.
You can stop receiving Commute Huddle messages at any time by replying STOP to any message you receive from us. You will receive a single confirmation message and no further texts will be sent to your number. You may also ask your practice owner / employer to remove your number from the Commute Huddle recipient list in their Dental Elephant dashboard.
Reply HELP to any message to receive contact information for Dental Elephant support. You can also reach us anytime at support@dentalelephant.com.
Dental Elephant sends messages through Twilio, a registered messaging provider. Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed and may be affected by your carrier, device, or signal.
Phone numbers entered into Dental Elephant are used solely to deliver Commute Huddle notifications to the recipient on behalf of their employer. We do not sell, rent, share, or otherwise disclose mobile phone numbers or any information collected as part of the SMS program to any third party for their own marketing purposes. Mobile information is not shared with affiliates or partners. See our Privacy Policy for full details.
Dental Elephant may update these SMS terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated to active practice account holders by email.
Dental Elephant
Email: support@dentalelephant.com
Web: dentalelephant.com